In this Document

Applies to:

Goal

Two Work Order have been completed: the primary item has been received into inventory, but one component has not been issued.

The components are Assembly Pull supply type.

There is no pending transaction in the system.

It is reproducing apparently random and very rare.
 

Fix

This root cause of this issue is unknown. (issue cannot be reproduced at will and it has a very low frequence)

There is no guarantee that the issue you are encountering is a bug at all however, you can get on the top version of file wipmovpb.pls (115.55.11510.48) by applying Patch 13411897. (this is including fix for Bug 12942986 - ASSEMBLY PULL COMPONENT IS NOT BACKFLUSHED IF WIP MOVE TRANSACTION ERROR, which is the closest case to your issue but again, the backflush was not happening when the move transaction is erring out; in your case there is no erred transaction what so ever).

DATA FIX

This is a fix using user interface and it is not requiring background intervention:

A. FOR STANDARD COST METHOD:

1. Manually issue the missing component:

a. Please go to WIP > Material Transactions > WIP Material Transactions
b. Query the job number
c. Select WIP Issue as transaction type
d. Use the "Specific Component" radio button
e. Click Continue
f. Enter the item, quantity, subinventory, UOM, Operation Sequence and all remaining mandatory fields and save.

2. Perform WIP Assembly Return

a. Please go to WIP > Material Transactions > Completion Transactions
b. Query the job number
c. Select WIP Completion Return
d. Click Continue
e. Enter the required fields and save.

3. Re-complete the job:

a. Please go to WIP > Material Transactions > Completion Transactions
b. Query the job number
c. Select WIP Completion
d. Click Continue
e. Enter the required fields and save.

B. FOR AVERAGE COSTING METHOD:

1. Manually issue the missing component:

a. Please go to WIP > Material Transactions > WIP Material Transactions
b. Query the job number
c. Select WIP Issue as transaction type
d. Use the "Specific Component" radio button
e. Click Continue
f. Enter the item, quantity, subinventory, UOM, Operation Sequence and all remaining mandatory fields and save.

2. You need to perform average cost update for the assembly after closing the jobs.

a. Close the job and note the variance and the variance account
b. Perform the average cost update for the assembly using the variance calculated (when job has been closed).
c. Enter the wip material var acct as adjust acct.

NOTE: For average cost type, the completion return and recompleting the job is not fixing the assembly item cost so the job cost needs correction as per step B.2. while in standard costing, recompleting the job will recalculate the job costs and will null out the variances.