Dear SAP:
after a power incedent,my XI system shutdown,when I restart the
instance ,no error report ,but the java component not run, i notice
when I
start the XI instance, the jcontrol process appeared but disappeard
after
seconds,and the XI not start completely.
I have restart the instance ,the database,ASCS SCS,even the
server.the
incident not changed.
now what log do you need,give me a list and I'll update for as
soon as
possible.thank

Dear customer,

Could you provide below info for check?

1. work folder
/usr/sap///work/*

2. latest defaultTrace
/usr/sap///j2ee/cluster/server/log/defaultTrace..trc

If files exceed 4MB, please upload the files to below link:
https://mdocs.sap.com/mcm/public/v1/open?shr=HeclpsCgzorgSq4NGtAtkHIrSsy2OeVf3VMffhnOiFQ

Best regards,
Susan Sun
SAP Active Global Support

Contact Person: Ming Zhou
Call time: 2015.12.21 / 15:06:42 / UTC+8
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Called at# +86 (551) 3402626, but the number is not available.