--Java Error
ZeroGu2: Windows DLL failed to load
at ZeroGa2.b(DashoA10*..)
at ZeroGa2.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
Environment
O/S : Windows 10 64bit
IQ Client : EBF 22903: 16.0 SP04 - 64 Bit (IQNC160004_0-20011253.ZIP)
Reproducing the Issue
Unzip IQ client file(IQNC160004_0-20011253.ZIP) and execute setup.exe
Cause
According to SAP PAM(Product Availability Matrix), Windows 10 has not been certified to be supported IQ 16.0 network client yet.
Resolution
A workround is available for this issue.
Try installing using compatibility mode:
(1) Point to the setup files.
(2) Right click the setup file and click 'Troubleshoot compatibility'
(3) Wait while it detects the problem.
(4) Click the option 'Worked in a previous version of Windows'
(5) Select Windows 7 RTM or preferable Windows Vista SP2
(6) Click Next
(7) Click Start the program, wait while it installs
(8) When installation is complete, click Finish and save the settings.