Problem: 10.2 Agent Install On Rac Fails With 'Exceptionmessage=Prkc-1002'

In this Document
Symptoms
Cause
Solution


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Applies to:

Enterprise Manager Grid Control - Version: 10.2.0.1.0
This problem can occur on any platform.
2 node RAC Cluster version 10.2.0.2 on RHEL4 AS x86_64 (AMD64).

Symptoms

Trying to install 10.2.0.1 agent installation fails during Configuration Assistant with "ExceptionMessage=PRKC-1002"

[@more@]



installActions.log shows:
--------------------------------------------------------------------
INFO: Starting to execute configuration assistants
INFO: Command = oracle.sysman.emcp.agent.AgentPlugIn

Performing free port detection on host=racdev01.axfood.se
Performing targets discovery and agent configuration

Command = oracle.sysman.emcp.agent.AgentPlugIn has failed
Exception : java.lang.Exception: OPS:Exception while processing cluster node=racdev01. Failed to
copy file /u01/app/oracle/product/10.2.0/agent_1/agent10g/racdev02.axfood.se to destination
racdev02. ExceptionMessage=PRKC-1002 : All the submitted commands did not execute successfully.
Terminating...

CfmLogger_.log shows:
--------------------------------------------------------------------

INFO: Error reading file /u01/app/oracle/product/10.2.0/crs_1/sysman/config/emd.properties
INFO: oracle.sysman.top.agent:Internal PlugIn for {Micro Step state:step:1:configuration in
CfmAggregateInstance:
oracle.sysman.top.agent:10.2.0.1.0:common:family=CFM:oh=/u01/app/oracle/product/10.2.0/agent_1/agent
10g:label=0} failed with an unhandled exception:
java.lang.Exception: OPS:Exception while processing cluster node=racdev01. Failed to copy file
/u01/app/oracle/product/10.2.0/agent_1/agent10g/racdev02.axfood.se to destination racdev02.
ExceptionMessage=PRKC-1002 : All the submitted commands did not execute successfully. Terminating...
at oracle.sysman.emcp.agent.AgentPlugIn.startProcessing(AgentPlugIn.java:242)
at oracle.sysman.emcp.agent.AgentPlugIn.invoke(AgentPlugIn.java:217)
at oracle.sysman.emCfg.core.PerformMicroStep.runJavaClass(PerformMicroStep.java:509)
at oracle.sysman.emCfg.core.PerformMicroStep.executeMicroStep(PerformMicroStep.java:121)
at oracle.sysman.emCfg.core.ActionPerformer.performMicroStep(ActionPerformer.java:917)
at oracle.sysman.emCfg.core.ActionPerformer$Performer.run(ActionPerformer.java:1038)

INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform
method

Cause

$ORA_CRS_HOME variable was not set in the profile used for the agent install.

Solution

To implement the solution, please execute the following steps:

1. Set the $ORA_CRS_HOME variable in the profile used for the agent install.
3. Retry the configuration assistant.
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